Got a question?

FAQs

Q: What will I find in the kitchenette?

A: All pots, pans and equipment to create most simple meals. Jenny Wren, Robin’s Retreat, Squirrel and Hare have microwaves, hob and mini oven, Badger and Hedgehog have hob and mini oven. All have fridges.

 

Q: Are the lodges heated?

A: Yes! Customers comment on how cosy they are. All have great heating and are well insulated, Jenny Wren and Robin’s Retreat have underfloor heating.

 

Q:Are towels and bedding included?

A: Absolutely!  We make up all the beds prior to your arrival with lovely crisp white linen, we provide one hand towel, one shower towel and a hot tub towel per person per stay.

 

Q: Can I bring my pet?

A: Yes, pets are very welcome. Our pet friendly cabins are Squirrel and Hare, they have a fenced outside area so you can relax while you dog is enclosed.

You have access to many local walks straight from your door, we would be very happy to point you in the right direction, within a short drive you can discover many Leicestershire highlights to enjoy with your pet.

We politely ask that you do not leave your dog or other pets unattended during your stay and that they are not encouraged to jump on the sofa or bed.

 

Q: Do you allow BBQ’s?

A: We have BBQ’s available to hire on site. We can provide the grill, 2 x packs of easy light/ low smoke charcoal, all the utensils and a grill cleaning service at the end of your stay for £10. We politely request that you do not use your own BBQ or fuel please.

 

Q: Are you close to Mallory Park Racing Circuit?

A: Honestly, the majority of the time it is very peaceful and quiet in Kirkby Mallory. However we are a couple of fields away from the circuit so depending on the event and which way the wind is blowing you may hear the bikes or cars when an event is on. We always recommend that you check the racing diary for any events that you may wish to attend or which you may feel would disturb your holiday. In general, when an event is on it starts around 9.30am and ends around 5pm, the evenings are always quiet. There are many weekends during the year that have no events on at the track.

They also offer track days and the racing car experience track days. We did one a couple of years ago and it was fantastic.

Q: How do you manage the hot tubs? 

A: Our hot tubs are filled with warm fresh water before your arrival and sanitised using bromine to ensure safe bathing. Chris and I are BISHTA trained and very experienced in hot tub management.  We test them each day of your stay and adjust sanitiser levels as required.  We always ask that you follow the safe bathing regulations that you will find in your lodge upon arrival.